Responsible Gaming at Just Online Casino

We built Just Casino to be a source of entertainment, and we take our responsibility to protect players seriously. Whether you access our platform through the Just Casino login page, on desktop, or via the mobile-optimised Just Casino app experience in your browser, we want every session with Just Casino to remain safe, controlled and enjoyable. This page explains the tools, limits and support resources we make available to help you stay in control of your play.

Our Commitment to Safer Gambling

We operate Just Casino under licence no. OGL/2024/164/0246 issued by the Curaçao Gaming Authority, and responsible gaming obligations are embedded in everything we do. We believe that gambling should always be a form of leisure, not a way to solve financial difficulties, and we design our policies, promotions and account tools with this principle in mind. Our team at Just Online Casino continuously reviews player activity patterns so that we can identify signs of harmful play and intervene where necessary.

Age Verification

We only allow individuals who are at least 18 years old, or the legal gambling age in their jurisdiction if higher, to register and play at Just Casino. We require full identity verification, including proof of age and proof of address, before any withdrawal is processed. If we discover that an account has been opened by a minor, or by someone using another person's identity, we will immediately close the account and void any winnings.

Tools to Help You Stay in Control

We give every player at Just Online Casino direct access to a range of account controls, available from your personal cashier or by contacting our support team. These tools are free of charge and can be adjusted or activated at any time.

Deposit limits - we let you set daily, weekly or monthly caps on how much you can add to your account. Please note that deposit limits cannot be applied to cryptocurrency deposits, so we encourage crypto users to monitor their spending independently.
Loss limits - we allow you to define the maximum amount you are willing to lose over a set period, helping you avoid chasing losses.
Wagering awareness - because every deposit at Just Casino carries a 3x wagering requirement before related funds become withdrawable, we recommend only depositing amounts you are fully comfortable committing to play.
Session time reminders - we can notify you after a set period of continuous play so you can decide whether to continue or take a break.
Reality checks - we display periodic pop-ups showing your time spent and net results during a session.
Cool-off periods - we offer short breaks of 24 hours, 7 days or 30 days, during which your account remains open but you cannot deposit or play.
Self-exclusion - we provide the option to exclude yourself from Just Online Casino for 6 months, 1 year, or permanently, and we will not target you with marketing during this period.

To activate any of these tools, you can log in through the Just Casino login page and visit your account settings, or contact our support team directly via email or Live Chat, available 24/7.

Recognising the Signs of Problem Gambling

We want players to be able to recognise early warning signs before gambling becomes a problem. At Just Casino, we encourage you to pause and reassess your relationship with gambling if you notice any of the following:

You spend more time or money gambling than you originally intended.
You borrow money, sell possessions, or neglect bills to fund your play.
You feel anxious, irritable or preoccupied when you are not playing.
You try to win back losses by increasing your bets or chasing losses across sessions.
Gambling interferes with your work, relationships, or daily responsibilities.
You hide your gambling activity from family or friends.

If any of these apply to you, we strongly encourage you to use our self-exclusion or deposit limit tools, and to reach out to one of the independent support organisations listed below.

Independent Support Organisations

We are not a substitute for professional help, and we always recommend speaking with a qualified organisation if gambling has become a concern for you or someone close to you. Depending on where you are located, we suggest contacting:

GamCare - gamcare.org.uk - support, information and a free helpline.
BeGambleAware - begambleaware.org - advice, tools and treatment referral.
Gamblers Anonymous - gamblersanonymous.org - peer support meetings worldwide.
GamStop - gamstop.co.uk - national self-exclusion scheme (where applicable).
National problem gambling helplines available in your country or region.

These organisations operate independently of Just Online Casino and offer confidential guidance regardless of which operator you play with.

Restricted Access and Fair Play Measures

We do not permit access to Just Casino from a number of jurisdictions where our licence does not extend, or where local law restricts online gambling, and we apply the same diligence to responsible gaming compliance. We also monitor account activity for patterns that may indicate underage access, self-exclusion breaches, or the use of a Just Casino account by someone other than the registered holder. Where we identify a breach, we reserve the right to suspend the account, request additional verification, or close the account permanently in line with our terms.

We also apply strict wagering, maximum bet and profit limits across Just Casino as part of our broader player-protection framework, including a maximum cumulative daily profit limit and tiered daily, weekly and monthly withdrawal caps. These measures are designed not only for financial integrity but also to discourage excessive, high-risk play.

Advertising and Bonus Responsibility

We design our promotions, including welcome bonuses, free spins offers and Space Club loyalty rewards, to be transparent and clearly explained in our Just Casino bonus terms. We never target self-excluded players with marketing communications, and we do not knowingly promote our services to individuals who have identified themselves as experiencing gambling-related harm. If you wish to opt out of marketing emails while keeping your Just Casino account active, you can update your communication preferences at any time from your account dashboard.

Getting in Touch

If you would like to activate a responsible gaming tool, discuss a concern about your play, or request self-exclusion from Just Online Casino, our support team is available around the clock via Live Chat, or by email at support@Just Casino.com. We treat every request with confidentiality and will guide you through the available options without judgment. Our goal is simple - we want your time with Just Casino to remain enjoyable, controlled, and firmly within your own limits.

Content updated: August 25, 2026